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Policies

SUNSET INN RESORT POLICIES

Things To Know Before Your Stay

Greetings from Sunset Inn Resort!

First off, We at Sunset Inn want to apologize that this letter and confirmation are just now going out for the year, however due to the many changes that came about the resort this past year such as setting up a new reservation system and website (coming in February) and us all having our other careers and businesses, I feel like we are doing pretty good! We are so glad to have the support and love that was shown to us this past season by our customers at Sunset Inn.

We hope that each of you had a wonderful holiday season as well as are excited for the new year and decade! We are changing things up a bit and trying to come into the 21st century by becoming a little more automated. We know this will be a small change for many of you, but we will do our best to accommodate everyone.

With converting this system over I know there may be some errors. Therefore, if you receive something that is incorrect, please let us know so that we can get it corrected right away. We would like for you to respond as soon as you can to this confirmation letter as we are getting bombarded with phone calls at the moment wondering which cabins are and are not available throughout the season.

There will be a few minor changes going into 2020 that you will need to be aware of:

Cleaning the cabins is one of our biggest challenges each year and moving into 2020 we will be adding a cleaning fee to help offset the additional expenses of hiring outside staff to come in and help with this task.

Cabins 4,5,6 will be going through an overhaul due to a lightning strike that knocked all of the electric to this building last season. In doing this electric upgrade we will be making additional upgrades to these cabins. As always we try to keep our rates low as possible, however the rates on these cabins will adjust due to added expenses of making these upgrades. We hope that you all enjoy the upgrades and understand that rate increase.

I am sure there will be more to come over the next couple weeks that we will update you with. We look forward to another great season and should you ever have any questions or comments don't hesitate to pick up the phone and call any of us as we want to make your stay and vacation as memorable as it can be. Questions regarding Reservations, please call or Text directly Bruce Brenon or use the email address below.
Again, thank you for choosing Sunset Inn Resort again this year and thank you for all the appreciation and love expressed in last year's transition year.

Bruce Brenon
(949) 306-7280
Sunsetinnresort@aol.com

Aimee and Keith Smith
(314) 220-8932

Will & Mindy Brinkhorst
(314) 922-2288



SUNSET INN RESORT POLICIES

RESERVATIONS
You may inquire about our property by phone or email, however all reservations must be made over the phone and confirmed with a deposit.

DEPOSIT AND PAYMENT POLICY
A $150.00 deposit is required to hold your reservation of 3 days or less and $350.00 deposit for more than 3 days. Deposits may be paid in cash, check or credit card, however all credit card transactions will be charged a 3% processing fee. Your deposit will be deducted from your bill when paid in full upon arrival.

CANCELLATION POLICY
A $50.00 service fee per cabin will be charged for all cancellations. If more than 30 days notice is given, deposit payment will be refunded to the extent the cabin is re-rented, less the service fee. Deposits will be returned within a week upon new reservation. If a guest cancels within 30 days of reservation, the entire deposit will be forfeited. After arriving, guests are responsible for all nights reserved regardless of the day of departure.

CHECK IN/ OUT
Check in time is after 4:00PM. Check out is at 11:00AM

EXTRA PERSONS
Our property and amenities are reserved for our guests only. All guests must be registered and
confirmed prior to arriving. There will be a $50 per person per day fee if rule is broken. If you do have an additional child, you may add to max occupancy at $15 per night, however they must be preapproved.

ONE NIGHTS STAY
Requires additional $25 cleaning fee.

PETS
No Pets

SMOKING
All of our cabins are smoke free as of 2010. Please do not smoke in our cabins. If we find there is smoke is apparent a $200.00 "DEEP CLEAN FEE" will be charged to your invoice.

HOLIDAYS OR SPECIAL EVENTS
NOTE: All rates are charged at Maximum Occupancy Rate on Holidays or special events

* Major Fishing Tournaments- 2 Night minimum
* Memorial Weekend- 3 Night minimum
* Fourth of July- 7 Night minimum
* Labor Day- 3 Night minimum
* ShootOut Boat Races- 5 Night minimum